Frequently Asked Questions
Everything you want to know about our cleaning services answered.
From how we price our cleanings to what areas we serve, this is where you’ll find quick, honest answers to the most common questions from clients across Jacksonville, St. Johns, and St. Augustine.
Service Areas We Cover
Maya Cleaning Services proudly serves clients throughout Northeast Florida, including:
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St. Johns County: Nocatee, Julington Creek, Rivertown, Silverleaf, Beachwalk, Shearwater, Cimarrone, South Hampton, St. Johns Forest, Stonehurst, Oxford Estates, Celestina, and nearby neighborhoods.
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St. Augustine: Palencia, St. Augustine Beach, Vilano Beach, Crescent Beach, and historic downtown.
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Jacksonville & Beaches: Jacksonville Beach, Atlantic Beach, Neptune Beach, Marsh Landing, Ponte Vedra, and Ponte Vedra Beach.
Absolutely. At Maya Cleaning, your trusted cleaning service in Jacksonville, FL, we stand behind every job with our 100% satisfaction guarantee. Here’s how it works:
If you’re not completely satisfied with your house cleaning, maid service, or commercial cleaning in Jacksonville, FL, just let us know within 24 hours.
We’ll return to redo any area—at no extra charge—until your home or office meets our deep-cleaning standards.
With over 10 years of experience in recurring cleaning, deep cleaning, and one-time cleans across Jacksonville Beach, St. Johns County, and St. Augustine, your peace of mind is our top priority.
Your satisfaction with our cleaning services in Jacksonville, FL isn’t just a promise—it’s our guarantee.
Booking your cleaning service in Jacksonville, FL with Maya Cleaning is quick, easy, and convenient. Choose the option that works best for you:
Phone or Text: Call or text us at (904) 366-9990 to schedule your house cleaning in Jacksonville or request commercial cleaning. Our team is available to answer questions and confirm your appointment on the spot.
Email: Send your preferred date, time, and service type to info@mayacleaningservicesjax.com. We’ll get back to you promptly to finalize your Jacksonville cleaning service booking.
Online Form: Visit our website and complete the online booking form. Provide your location, service (recurring cleaning, deep clean, move-in/move-out, commercial cleaning, etc.), and any special requests. We’ll review your details and send a confirmation right away.
No matter how you choose to book, Maya Cleaning guarantees a seamless experience backed by our 100% satisfaction guarantee and over 10 years of expertise in cleaning services in Jacksonville, FL.
At Maya Cleaning, your trusted cleaning service in Jacksonville, FL, we make payments simple and secure. We accept:
Credit & Debit Cards (Visa, MasterCard, American Express, Discover) via our encrypted online portal
Digital Wallets including Venmo, Zelle, and PayPal for fast, contact-free transactions
Checks payable to Maya Cleaning Services
Whether you book a one-time deep clean or recurring house cleaning in Jacksonville, FL, our flexible payment options ensure a seamless checkout experience. Your satisfaction—and peace of mind—is our top priority.
Yes! At Maya Cleaning, your go-to cleaning service in Jacksonville, FL, we value word-of-mouth and reward your loyalty. When you refer a friend, family member, or neighbor to any of our services—whether it’s recurring home cleaning, a one-time deep clean, move-in/move-out cleaning, maid service, or commercial cleaning—you’ll receive $30 off your next Jacksonville cleaning service.
Our referral program is our way of saying thanks for spreading the word about Jacksonville’s top-rated house cleaning and office cleaning team. With over 10 years of experience and a 100% satisfaction guarantee, your referrals help us grow, and we make sure you both enjoy a spotless, tailored clean.
––– Ready to refer and save on your next clean? Call us at (904) 366-9990 or mention your referral when booking online.
With Maya Cleaning—your trusted cleaning service in Jacksonville, FL—you can count on:
Consistent, Top-Quality Results Every Visit Our vetted professionals follow detailed checklists for recurring cleaning, deep cleaning, and commercial cleaning to ensure no corner is missed.
Locally-Owned Care & Expertise As Jacksonville natives, we understand the unique needs of homes and businesses across Riverside, San Marco, Jacksonville Beach, St. Johns County, and St. Augustine.
Long-Term, Friendly Staff Many of our cleaners have been with us for years. This low turnover means you get the same familiar faces, trusted techniques, and personalized attention each time we clean.
100% Satisfaction Guarantee If any area of your house cleaning in Jacksonville, FL doesn’t meet your expectations, let us know within 24 hours. We’ll re-clean at no extra charge until you’re delighted.
Professional-Grade Equipment & Eco-Smart Products We invest in industry-leading tools and safe, effective cleaning solutions to protect your surfaces, your health, and the environment.
Expect a seamless, reliable experience—whether you book weekly maid service, a one-time deep clean, or ongoing office maintenance. At Maya Cleaning, consistency and quality are the cornerstones of our cleaning services in Jacksonville, FL.
Every member of our professional cleaning team is directly overseen by Maya, our founder and lead supervisor at Maya Cleaning, your premier cleaning service in Jacksonville, FL. With over a decade of experience in house cleaning, commercial cleaning, and maid services, Maya provides hands-on training, quality checks, and ongoing coaching to ensure every Jacksonville cleaning service meets our exacting standards. This direct supervision, combined with our 100% satisfaction guarantee, means you’ll receive consistent, top-quality results—visit after visit.
Maya Cleaning is your full-service cleaning service in Jacksonville, FL, offering customizable solutions for homes, offices, vacation rentals, and beyond:
Residential Cleaning: Recurring and one-time house cleaning in Jacksonville, FL, with weekly, bi-weekly, and monthly plans to keep every corner of your home spotless.
Deep Cleaning: Intensive, detail-oriented cleans—baseboards, grout lines, inside appliances, blinds, and more—perfect for seasonal refreshes or special occasions.
Move-In/Move-Out Cleaning: Comprehensive cleaning packages designed to prepare your Jacksonville property for new occupants or ensure you leave your old home pristine.
Commercial & Office Cleaning: Flexible office cleaning and commercial cleaning services across Northeast Florida—after-hours or daytime—to maintain a professional workspace for businesses, dental clinics, retail shops, and real-estate offices.
Vacation-Rental Turnover: Fast, hotel-style service for Airbnb and short-term rentals, including linen changes, trash removal, restocking, and presentation.
Specialty Add-On Services: Customize any clean with targeted extras—oven degreasing, interior window washing, carpet spot treatment, laundry folding, patio power washing, and more.
Backed by over 10 years of experience, industry-leading equipment, and our 100% satisfaction guarantee, Maya Cleaning delivers reliable, top-quality maid service and cleaning services in Jacksonville, FL, tailored to your schedule and lifestyle.
Ready for a cleaner space? Get your free quote or call us at (904) 366-9990.
Absolutely. Maya Cleaning is a fully licensed and insured cleaning service in Jacksonville, FL, providing peace of mind for every house cleaning Jacksonville FL, maid service Jacksonville, commercial cleaning Jacksonville FL, deep cleaning, and move-in/move-out cleaning appointment. Our comprehensive insurance policy—including general liability and workers’ compensation—covers your home or office during every visit. Backed by over 10 years of experience and our 100% satisfaction guarantee, you can trust Maya Cleaning for reliable, professional, and fully insured cleaning services in Jacksonville, FL.
Yes—Maya Cleaning provides fully customizable cleaning schedules for every client in Jacksonville, FL. Whether you need a one-time deep clean, regular recurring cleaning service in Jacksonville, FL, or specific maid service visits, we’ll tailor the frequency and scope to your lifestyle. Choose weekly, bi-weekly, monthly, or special-event scheduling, and our vetted team will arrive on your timetable.
Backed by over 10 years of experience in house cleaning, commercial cleaning, and move-in/move-out cleaning throughout Jacksonville, St. Johns County, and St. Augustine, we combine flexibility with our 100% satisfaction guarantee. Let us know your preferred schedule and service areas—Jacksonville Beach, Ponte Vedra, Nocatee, Vilano Beach, and beyond—and we’ll create a cleaning plan that works for you.
Maya Cleaning isn’t just another cleaning service in Jacksonville, FL—we’re a locally owned, family-led team with over a decade of expertise in house cleaning, maid service, recurring cleaning, deep cleaning, and commercial cleaning. Here’s why homeowners and businesses choose us:
Founder-Led Quality Control: Every cleaner is trained and supervised directly by Maya, our founder, ensuring consistent, detail-driven results on every visit.
100% Satisfaction Guarantee: If any area of your home or office doesn’t meet your expectations, we’ll return within 24 hours and make it right—at no extra cost.
Vetted, Long-Term Staff: Our low turnover means the same friendly faces care for your space each time, building trust and familiarity.
Flexible, Custom Schedules: Whether you need weekly recurring cleaning, a one-time deep clean, or tailored move-in/move-out cleaning, we adapt to your timetable and priorities.
Local Expertise & Coverage: From Jacksonville Beach to St. Johns County and St. Augustine, we understand neighborhood-specific needs and deliver cleanings that respect your home’s character.
Professional-Grade Tools & Eco-Smart Products: We invest in industry-leading equipment and safe, effective solutions that protect your surfaces, health, and the environment.
Choosing Maya Cleaning means choosing Jacksonville’s most trusted and reliable cleaning service—because for us, your peace of mind and a spotless space always come first.
At Maya Cleaning, your trusted cleaning service in Jacksonville, FL, our pricing reflects the scope and intensity of each service:
Regular Recurring Cleaning: Ideal for weekly, bi-weekly, or monthly home maintenance, this service covers standard tasks—dusting, vacuuming, surface wipe-downs, bathroom refreshes, and kitchen tidying. Pricing is based on home size and frequency, keeping your space consistently clean at an affordable rate.
Deep Cleaning: Designed for a thorough, one-time refresh, our deep cleaning service in Jacksonville, FL tackles every nook and cranny—baseboards, grout lines, inside appliances, blinds, and hard-to-reach areas. Because it requires extra time, specialized tools, and professional-grade products, deep cleans carry a higher investment than standard recurring visits.
Move-In/Move-Out Cleaning: Our most comprehensive offering, perfect for preparing a property for new occupants or ensuring you leave your old home spotless. This service includes all deep-clean tasks plus targeted prep work—cabinet interiors, oven degreasing, closet dusting, and full-scale floor care. Move-In/Move-Out cleanings involve additional labor and materials, which is reflected in a premium rate.
Each service comes with our 100% satisfaction guarantee and transparent, upfront pricing. Whether you choose regular maintenance, a seasonal deep clean, or a move-in/move-out package, Maya Cleaning delivers exceptional value and peace of mind across Jacksonville Beach, St. Johns County, and St. Augustine.
Ready to compare rates? Get your free quote today or call us at (904) 366-9990.